How Ziwo Reduced IT Costs by 40% Without Hiring More IT Staff
Ziwo has experienced 81% team growth in just two years, supporting businesses across the GCC through voice services powered by local telecom operators and premium international carriers. But behind this growth lay a familiar challenge for fast-scaling tech companies: how to manage IT efficiently without slowing down the business.
That’s when Ziwo partnered with Swyt.
The Challenge: Scaling Without IT Drag
Before Swyt, onboarding a new employee was time-consuming and fragmented. Each hire required coordination across HR, administration, and technical teams — taking up to eight hours before a new joiner could fully start work.
At the same time, traditional hardware procurement locked capital into devices rather than growth initiatives. Maintaining security standards and ISO 27001 compliance added further pressure as the company expanded its device fleet.
Ziwo needed a more modern approach — one that reduced complexity while improving control.
A Strategic Shift to Device-as-a-Service
By adopting Swyt’s Device-as-a-Service model, Ziwo transitioned from upfront capital expenditure to a flexible, operational cost structure.
Instead of purchasing and managing hardware, Ziwo now benefits from:
- Predictable per-user, per-month pricing
- Built-in insurance and lifecycle management
- Capital freed up for higher-return projects
This shift aligned IT spend directly with company growth — a key advantage for a fast-scaling SaaS business.
(Learn more about Swyt’s modern IT Outsourcing & MSP approach.)
From 8 Hours to 5 Minutes: A New Onboarding Standard
One of the most immediate impacts was on onboarding.
With Swyt, Ziwo reduced employee onboarding time from eight hours to less than five minutes.
Every new hire now receives a fully configured and secure laptop on day one, with:
- Pre-installed tools
- Managed access rights
- Automated IT policies
This experience is powered by Swyt’s centralized Device Management platform, ensuring speed without compromising security.
Security, Compliance, and Total Visibility
Security and compliance are critical for Ziwo’s operations.
Swyt supports Ziwo’s ISO 27001 compliance, particularly around endpoint security and data protection, embedding best practices directly into everyday IT workflows. This is reinforced through Swyt’s broader Cybersecurity services.
Ziwo also benefits from real-time visibility through Swyt’s IT scorecard, offering clear insight into device health, security posture, and compliance status — all in one place.
Real Results: 40% Lower IT Costs
By simplifying IT operations and eliminating inefficiencies, Ziwo achieved a 40% reduction in IT costs, while avoiding the need to hire additional in-house IT staff.
Supported by Swyt’s 24/7 IT Helpdesk, Swyt now operates as a true extension of the Ziwo team.
A Trusted IT Partner for Growth
For Renaud and the Ziwo leadership team, Swyt delivers what modern SMEs need most: clarity, security, and peace of mind.
“Swyt makes IT easy, affordable, and secure.”
As Ziwo continues to scale across the Gulf, Swyt remains the IT partner powering that growth — quietly, reliably, and securely.
